23-25 February 2024
Brisbane Convention & Exhibition Centre

FAQs

Q: How do I get to the Home Show?

A: Visit our “Getting There” page under Visitor Info for all public transport and parking options.

Q: Can I buy from the stallholders at the Home Show?

A: Yes! Most of our exhibitors sell directly on the floor. 

Q: Can I get a multiple day ticket – and is this a cheaper option?

A: Your Home Show ticket will gain you access to the Show on any day and session of your choosing.

Q: Is there an ATM available at the Home Show?

A: BCEC has three ATM locations:

  • Great Hall Concourse
  • Exhibition Hall 4 Concourse
  • Olio Café on Grey Street 

Q: What are the opening hours?

A: Opening hours for our 2024 Shows are 9am – 5pm Daily.

Q: Is there a cost to attend one of the seminars?

A: All our seminars are free to attend and seating is available on a ‘first come’ basis. Please visit our “What’s On” section to see what sessions are avaliable.

Q: Are there cloakroom facilities?

A: No, there are no cloakroom facilities available onsite.

Q: Is there a café / food available at the Home Show?

A: Yes, there are large cafés at all our Home Shows.

Q: I got a ticket online, but the ticket and/or confirmation receipt didn’t come through to my email.

A: Firstly, please check your junk email box as the email may have been sent there. If it is not there please contact the team:

Resend ticket

Request help

As a last resort our staff are happy to help, email homeshows@eea.net.au for assistance.

Q: I need general help/information regarding my ticket where do I go?

A: Please use one of the following links, depending on your enquiry. A customer service representative will be in contact.

Resend ticket

Request help

As a last resort our staff are happy to help, email homeshows@eea.net.au for assistance.

Q: How do I change the day of my ticket?

A: Your ticket will work on any day or time so if you are planning to come before or after your registered time there is no need to change ticket details. 

Q: Do I need a ticket if I belong to the building trade?

A: Everyone needs a ticket to enter the event. You can register for tickets via the website 6-8 weeks from the event dates.

Q: How much are tickets for children?

A: Children 17 and under get free entry into the Home Show and don’t require a registered ticket.

Q: Is parking available at the Show?

A: There is parking at the venue, and there are several parking garages in the area. Visit our “Getting There” page for more information!

Q: Who is the organiser of the Show?

A: Exhibitions and Events Australia (EEA) was established by Jane Ford, Managing Director. Its directors have 37 years of experience developing many of Australia’s best trade and consumer shows. Our focus is on staging excellent exhibitions that meet our client’s unique requirements, both exhibitors and visitors.

To learn more about us, visit our “Contact” page.